Privacy Policy — Affordable Housing 101

Affordable Housing 101, LLC (“AH 101,” “we,” “us,” or “the school”) is a Washington, D.C.–based continuing-education company training affordable-housing compliance professionals. This policy explains what information we collect about students, prospective students, and visitors to affordablehousing101.com, what we do with that information, and the choices available to you.

This policy applies to the website, to email correspondence sent under the AH 101 name, and to enrollment, registration, and continuing-education transactions handled by the school. It does not apply to information collected by certifying bodies or by employers paying tuition for an employee.

What we collect

We collect three categories of information:

Information you provide directly — your name, employer, work email, telephone, mailing address, professional credentials (HCCP, SHCM, COS, NCP-E, etc.), and the registration details required to issue continuing-education credit.
Course-activity information — attendance, completion status, quiz and assessment results, and the records we are required to keep to issue and verify CE credit with the IRS, NAHMA, NCHM, and the relevant state agencies.
Site-use information — anonymized server logs (date of visit, pages requested, general region, browser type) and a small number of strictly necessary cookies. The school does not run advertising trackers on this site.

How we use information

We use information for the following purposes:

To register you for courses, deliver the curriculum, and issue continuing-education certificates;
To send course-related communications (welcome notices, schedule changes, materials, and certificates);
To send the periodic regulatory bulletin to recipients who have asked for it or who are active students;
To meet our recordkeeping obligations as an IRS-Approved CE Provider and an NAHMA-approved education provider;
To improve the curriculum, the website, and the integrity of our assessments.

Continuing-education records

Where we are required by an accrediting body to retain and produce course-completion records (the IRS and most state HFAs require retention for at least three years; some require longer), we will retain those records for the longer of the period required and the period during which the credit may be challenged. We will produce records only to the accrediting body or to the student concerned.

Disclosure to third parties

We do not sell, rent, or trade personal information. We disclose information only as follows:

To service providers under written contract (the Learning Management System, the registrar's payment processor, the email platform that delivers our bulletin);
To accrediting bodies, where required by their rules to verify issuance of continuing-education credit;
To employers who have paid the tuition for an employee, only to confirm enrollment and completion;
To regulators, courts, or law-enforcement authorities where required by law, regulation, or valid legal process.

Email and the bulletin

Our regulatory bulletin is sent only to addresses obtained from the recipient or from a course enrollment. Every message includes a single-click unsubscribe link and an unsubscribe address; both are honored within ten business days. Active students continue to receive course-administration messages even after unsubscribing from the bulletin, because those messages are required for enrollment.

Your choices and rights

Depending on where you reside, you may have rights to access, correct, or delete personal information we hold about you, to receive a portable copy of that information, to restrict or object to certain uses, and to withdraw any consent on which a processing activity relies. Residents of California may exercise the rights afforded by the California Consumer Privacy Act, as amended; residents of D.C., Maryland, and Virginia may exercise rights under their respective consumer-privacy statutes. Residents of the European Economic Area, the United Kingdom, or Switzerland may exercise rights under the GDPR and its national equivalents.

To exercise any of these rights, write to the address below. We will respond within the timeframe required by applicable law.

Cookies

The website sets a small number of strictly necessary cookies (session, security). We do not deploy cookies for advertising or cross-site tracking. Most browsers can be configured to refuse cookies or alert you when one is set; doing so may impair the Learning Management System.

Security and retention

AH 101 maintains administrative, technical, and physical safeguards designed to protect the information in our custody. We retain enrollment records only for the period required to operate the program, to meet our accreditation obligations, and to defend against any challenge to a continuing-education credit. No system is impenetrable; in the event of a confirmed incident affecting your information, we will notify you and the appropriate authorities within the timeframes required by applicable law.

Children

AH 101 offers continuing education for working U.S. housing compliance professionals. We do not knowingly collect personal information from any individual under the age of sixteen.

Changes to this policy

We may revise this policy from time to time. The date at the head of the policy indicates when it was last revised. Material changes will be flagged at the head of this page for thirty days following the change.

Contact

Questions about this policy, or any request to exercise the rights described above, may be directed to:

Affordable Housing 101, LLC
Attn: Privacy Officer
1112 16th Street NW, Suite 700
Washington, D.C. 20036
hello@affordablehousing101.com